Primerr - Frequently Asked Questions (FAQS)

What is Primerr ?

Primerr is a premium men's fashion brand from Bangladesh, focused on modest, solid, and timeless designs for modern gentlemen. We prioritize quality, comfort, and simplicity - offering a clean, confident look for every season.

What makes Primerr different from other local brands ?

Primerr uses factory-dyed, poly-packed fabric (not random stock fabric), premium stitching, and HD rubber print to ensure international-standard quality. Every product is crafted under close supervision to maintain consistent excellence.

Are your products made in Bangladesh ?

Yes, all our products are proudly made in Bangladesh in trusted facilities - designed and produced with care for quality, durability, and modesty.

What kind of fabric do you use ?

We use 170-180 GSM factory-dyed fabric made from a blend of 60% cotton and 40% polyester - breathable, color-stable, and shrink-resistant.

Are your t-shirts shrink-proof and colorsafe ?

Yes. Our t-shirts go through pre-treatment processes that ensure minimal shrinkage and color lock. They do not fade or deform after washing.

Do your clothes fit true to size ?

Yes, all our products are smart-classic fit. Please refer to the size chart available on each product page for accurate chest width and fitting guidance.

Do you offer size exchanges or returns?

Yes, we offer exchanges in case of sizing issues or product defects. Requests must be made within 3 days of delivery. The item must be unused and in original condition with tags intact.

Do you accept returns for change of mind?

We currently do not offer refunds for change of mind. However, you may exchange the product if the size doesn't fit or there is a valid issue.

How long does delivery take?

Delivery usually takes 2-4 working days. Orders inside Dhaka may arrive within 1-2 days, while outside Dhaka can take 3-4 days depending on the location.

Which courier services do you use?

We deliver using trusted partners such as Pathao, Steadfast, RedX, and others - depending on your area.

Is Cash on Delivery (COD) available?

Yes, we offer Cash on Delivery (COD) all over Bangladesh.

How can I track my order?

Once your order is shipped, you'll receive a tracking ID via SMS or email. You can track your package through the courier's website.

Do you ship internationally?

Currently, we deliver only inside Bangladesh. We plan to launch international shipping in the future.

How can I contact Primerr?

You can contact us anytime through:

Email: primerr.bd@gmail.com

Phone: 01748700001

Website: www.primerrwear.com

Social Media: Facebook-PRIMERR Instagram & Youtube-@primerr.official